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Job Description

This position is responsible for capturing user needs and defining requirements for the interface, capabilities, features and performance for a major new online search application. The individual will define the user experience for this service which will support students, librarians and faculty members in conducting scholarly research.

This position helps define the product road map, creates concepts and use cases for new services and features to support end-user and library customer needs and meet business objectives. The individual develops detailed requirements, provides direction to a cross-functional technical team, and coordinates with various organization to enable product development through market launch. This position will work closely with software developers, content operations, sales and marketing as well as senior management.

Responsibilities

• Research customer and end-user needs and identify related opportunities
  
• Create detailed use cases, product requirements, and functional specification from a user interface/user interaction perspective
  
• Participate in product development team throughout development and consult closely with software development staff to convey requirements, understand and work within technical constraints, and optimize the effectiveness of design implementations
  
• Coordinate beta sites for a new online of products and services
  
• Promote product benefits, capabilities, technologies, tools and services through relationship with key customers and contacts throughout the library community
  
• Support marketing, sales and support through leading the development and maintenance of various technical marketing collateral including application notes, FAQs, product notes, user guides, field training presentations, online marketing content and demos
  
• Perform product demonstrations at trade shows, online seminars, and other events
  
• Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses
  
• Monitor user feedback as well as market and technology trends to continually identify opportunities for improvement

Qualifications

• 3+ years experience in product management, user experience design, publishing or marketing for an online application, content management company or a publisher/media company
  
• Considerable experience with online applications, search applications, or reference/information access tools
• Familiarity with web applications, search technologies and the software development process
  
• Ability to work in a start-up environment with a skeleton staff initially and very ambitious goals
  
• Must be self-motivated, able to work independently and thrive in a fast-paced, multi-tasking cross-functional team environment while maintaining excellent working relationships with people in a wide variety of functional areas
  
• High level of interpersonal, written and verbal communication skills as well as basic technical writing skills
  
• Bachelors degree required, preferably in a technical field, masters degree highly desirable
  
• Ability to travel 15%

How to Apply

For quick consideration Click here to apply

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