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Company Description

Accela is the leading provider of government enterprise software solutions and the largest software company that makes government services available 24/7. Accela products represent an important step for state and local governments as they replace their legacy systems with emerging technologies that provide comprehensive solutions that empower government employees and citizens they serve with the software to accomplish their mission.

Our solutions open up new and better ways for governments to serve citizens in the areas of asset management, emergency response, permitting, planning, licensing, public health, public works, and more.

Backed by nearly 30 years of development and implementation in more than 500 agencies in the U.S., Canada, Puerto Rico, and the Middle East, Accela products and services empower agencies to increase efficiencies, reduce workload, and provide citizens and businesses with more convenient access to government services.

Join our team! Benefits package enhanced for 2008!

Job Description

The Senior Product Manager – Licensing and Case Management reports to the Vice President, Product Management, who is responsible for overseeing the activities of the Product Management department. The Product Management team is responsible for product planning and execution throughout the product lifecycle, including: the definition of the market/opportunity, defining the product vision, gathering and prioritizing product and customer requirements, and working closely with all organizational units to ensure that profitability and client satisfaction goals are met. Product Managers also ensure that their product line(s) supports the organization’s overall strategy and mission for Accela’s Internet-based product solutions for government agencies and their constituents.

Primary Responsibilities

• Manage the Licensing and Case Management solution line, including solution vision, strategy and planning, solution and individual product requirements definition and documentation, and product release schedule.

• Work in conjunction with a team of Product Managers and UX Designers that provide ongoing management for existing products that comprise the Licensing and Case Management solution line.

• Act as Accela’s primary evangelist for the Licensing and Case Management solution.

• Assess clients’ and prospects' needs, technology trends, and major competitors in order to synthesize product requirements; utilize market/client/industry research and analysis to develop and maintain a long-range solution road map.

• Develop Functional Requirements Documents that define product enhancements and development initiatives.

• Manage the development of prototypes illustrating specific product enhancements and development initiatives.

• Assume ultimate ownership of all product deliverables throughout all phases of the Product Life Cycle.

• Assume direct ownership of key product deliverables such as concept and requirements definition documents, and sales and marketing tools.

• Coordinate and manage the efforts of cross-departmental personnel during the Product Life Cycle.

• Facilitate business process changes as required to improve organizational and product line performance.

• Regularly interact with industry leaders and target users in order to stay abreast of industry changes.

• Participate in product design activities that generate user friendly solutions that provide clear end-user benefits and differentiation from competitor products.

• Up to 10% travel required.

Job Qualifications

• Undergraduate degree in Computer Science, Engineering, Business, Marketing, or other technology or internet-related field.

• Minimum 5 years experience with the full lifecycle of product development.

• Product management experience at a web-based services company desirable.

• Domain experience with Business and Occupational Licensing and Registration and related Case Management highly desirable.

• Government-sector experience, especially in the area of Licensing and Case Management highly desirable.

• Goal-oriented, with ability to not only conceptualize products but also manage and optimize them throughout their lifecycle.

• Strong organizational skills, with the ability to manage and develop various products at different stages.

• Excellent communication skills, to both internal and external stakeholders, both oral and written, including authorship of product-related documentation.

• Must work well in a team, fast-paced, and deadline-driven environment.

• Working knowledge of technology components: Internet- and portal-based solutions, multi-tiered architectures, JAVA, RDBMS, and XML.

We offer competitive salaries, 401(k), and excellent benefits.

How to Apply

Qualified applicants may submit a cover letter and resume along with salary requirements, in confidence to: dlewis@accela.com.

Accela is an Equal Opportunity Employer