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About Maptek

Maptek is the premier provider of technology solutions (software, hardware, and services) to the worldwide mining industry. For more than 25 years, we have been the industry standard in mining support through our expert staff and innovative products, Vulcan, I-Site, MineSuite, and our industry-leading support and professional services. This is the "Golden Age of Mining" where the demand for our services has never been higher. Our global revenue climbs each year and we are growing the Denver office to share the wealth. With low turnover and people who truly enjoy coming to work, we offer one of the best working environments in the high tech industry. We reward our dedicated staff with a competitive salary, a best-in-the-business benefits package (http://www.maptek.com/careers/careers_NA.html), profit sharing, bonuses, and most importantly, an enjoyable and friendly workplace environment that rewards creativity and individual contributions.

Job Description

Maptek seeks an experienced and enthusiastic Global Services Product Marketing Manager (GPM) who can "product-ize" our service offerings and separate Maptek from the competition. We already have world-class expertise and experience in the mining industry. We need to understand our customers challenges and create service offerings (support, training, and professional services) that make Maptek the superior choice.

Maptek intends for this position to be the "voice of the customer" for Maptek with our primary objective to translate customer needs into future service development. We envision this job occurring in several stages:

1. Develop a feedback and reporting process to understand the marketplace, customer needs / requirements, and how Maptek will respond
2. Based upon this research, develop a service roadmap document and establish a business case for developing new features and/or products
3. Work with other departments to assist in executing the roadmap, including launching and service pricing for all regions
4. Demonstrate ROI from the execution of the service roadmap through concrete metrics
5. Initiate a quality management review of the entire process

Desired skills

• Experience marketing, promoting, or configuring professional services (support, training, etc), preferably in a software / technology environment.
• Proven success in developing new service offerings and brining those to market
• Demonstrated success and work history in the product management cycle including:
• Customer input
• Market analysis and business case development, Product requirements documents
• Development of marketing material
• Cross-functional collaboration (especially with [technical] Product Development)
• Regular process improvement cycles
• Demonstrated ability in the critical analysis of services placement, pricing, and marketing dynamics
• Demonstrated skills with marketing or product management on a global level
• Demonstrated work history in developing effective marketing communications and collateral (product briefs, white papers, value statements, web site material, etc.)
  
• University degree of Bachelors level or above in a marketing, technical or business discipline
• MBA preferred
• Excellent organizational skills including the ability to build effective working relationships

Applying

This is a highly independent position where you will have creative control over the design and development of your product. This is a new position at Maptek that allows the best candidate to turn a lifetime of career learning and talent into the job they've always desired & you know what needs to be done and we give you the power and support to do it. Bring us your talent and enthusiasm to move us to the next level of excellence.

How to Apply

Please send salary expectations, cover letter, and resume to: opportunities@maptek.com

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