5 Lessons from 150 Startup Pitches
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Are you starting a company? Looking to grow? Many founders turn to venture capital firms, angel investors or incubators as a source of funding. Obtaining hundre... |
5 Steps to Building a Great Product Management Organization
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There’s a lot of general discussion about traits and activities to help individual Product Managers excel, but not a lot is written about Product Management t... |
6 Secrets of a Winning Product Launch
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A product launch is a critical time for an early stage company. The success of the next product launch could determine your company’s survival. What are the... |
2007 Annual Product Management and Marketing Survey
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A Fact-Based Approach to Outsourcing for Product Managers
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The word outsourcing invokes fears of the unknown, of losing jobs, of losing competitive advantage, and of losing intellectual property. By Barbara Nelson. |
A Look at Clarity in Positioning
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Positioning is a process that focuses on conveying product value to buyers, resulting in a family of documents which drive all outbound communications. the best... |
A Market Intelligence Primer
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True power comes from the integration of all four cornerstones of Market Intelligence. By Ed Crowley. |
A Model for Metrics-Driven Feature Prioritization
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Learn the technique that relies on statistically-valid samples of broad-based customer data to understand customer needs and prioritize product enhancements. By... |
Add “Quick Hits” and (Finally) Address Those Priority 3 Enhancements
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Woe to the minor enhancement request that gets tagged as a dreaded Priority 3 or nice-to-have feature during the prioritization phase of a project. All too ofte... |
Agile Market Requirements
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Product managers write horrid requirements that are littered with buzzwords, ambivalent language, and non-specific performance parameters. They read like somewh... |
Alignment—A Little-Understood Aspect of Product Management
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Knowing and understanding the customer is often called alignment. This article provides a
foundation for the concept of alignment and relates it to several key... |
An Agile Analysis of 2008 Annual Product Management and Marketing Survey
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By Adam Bullied |
Are You Decent? The Naked Truth About Product Management Performance
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Product management is typically thankless. Remind me again, why we do it? By Alyssa Dver. |
Ask the Expert
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Ask the Expert: Are There Best Practices for Business Cases?
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Are there best practices for business cases? Is there a standard way to develop a business case for my products? |
Ask The Expert: Is There a "Gateway" Job or Path to Product Management?
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I’m looking to “break into” product management, but I have no direct “product manager” experience. I’d love to know if there is a “gateway” job ... |
Avoiding The “Netscape Moment”
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What do you do when your company is facing its “Netscape Moment?” That is, the day Microsoft announces it will enter your market. By Nilofer Merchant |
Before the MRD
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The market requirements document (MRD) is one of the key product management artifacts. But did you know there is a document that product managers should have in... |
Beyond SEO: Driving Customer Attraction, Retention, and Top-Line Growth
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Does your website speak to your customers and fulfill your business objectives?
By Jeofrey Bean and Sean Van Tyne
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Brand Extensions
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We have a product which is well recognized in the industry. However, it is narrowly associated with a certain type of functionality. We are about to release som... |
Building a Better Beta
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Delivering a successful beta program can be one of the hardest things to do as a product manager. By Saeed Khan. |
Building a Listening Post Online For Customers
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Now, more than ever, companies are feeling the need to stay aligned with their customer’s evolving needs. By Sherri Dorfman |
Building an ROI Calculator
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Tips on building an ROI Calculator that leads to better sales at a lower cost.
By Jacques Murphy |
Building Product Management Credibility
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How does one build strong credibility around the Product Management team in an environment where there is subtle tension between Product Management and Engineer... |
Building Tomorrow's Products Requires Listening to the Market
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Becoming a market expert can be the most valuable of all activities you can do as a product manager. By Barbara Nelson. |
Built To Order: Making Product Management Fit
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Each new company, product, or team may require customizing the way you conduct Product Management in order for it to take hold and succeed.
By Jacques Murphy |
Buy/Build/Partner Evaluation
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Have you ever created a visualization that shows the true development cost and lost opportunities compared to (vs) partnering for quick time to market? Put anot... |
Buyer and User Personas
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How to develop clarity about the ideal buyer and user. By Steve Johnson.
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Can Customers Doom Your Software?
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How the act of gathering and implementing the wrong requirements can cause your product to lose its competitive edge, and what a Product Manager can do to preve... |
Career Growth and the Product Manager
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The most effective product managers and mentors of product managers recognize the importance of mastering the portfolio of informal leadership skills, and they ... |
Career Management Lessons from Product Management
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Applying product management processes to your career. by Melissa Paulik |
Case Studies: Top Eight Ways to Get them Done
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Most enterprises realize the value of effective case studies, yet many product managers struggle with the task of actually developing them. This article describ... |
Change is Pulling Us into the Cloud
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Product Management must communicate with and understand the development team. In an Agile world, they must maintain a sequentially prioritized requirements list... |
Change Now, Change Later
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If your naming challenge is simply based on a hit-or-miss process, then you are definitely not going forward. By Naseem Javed. |
Changing Jobs in Product Management: Evaluating, Farming, Interiewing, and Negotiating
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There comes a time in every product manager’s career when a job change is inevitable; either through choice or circumstance. Given today’s economic reality,... |
Clash of the Titans
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Billions of pages going to trillions. Most of the information available online is replicated again and again, then twisted, corrupted and re-entered. When one s... |
Collecting Contacts for Win/Loss
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What are some best practices for managing the collection of the sales contacts (for either prospects or existing clients) that will be interviewed for win/loss?... |
Competitive Analysis for Sales
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Getting information so that your sales reps can sell better against the competition. By Jacques Murphy |
Competitive Analysis: Digging for Info
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Pointing you in the right direction when you are called upon to analyze the competition. By Jacques Murphy |
Competitive Analysis: Ready When They Are
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Competitive analysis is a vital function at a company, especially in the fast changing software industry. Yet it is an activity that is often neglected or hapha... |
Competitive Information and Sales Guides: What Sales Forces Need to Win
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Six field-tested salespeople-approved best practices to help you put competitive intelligence to work for your sales force. |
Conjoint Analysis 101
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Know how your market values your product
How do you know what the market wants? What market segments exist? What those segments prefer? What will they pay? I... |
Content-Free Buzzword-Compliant Vocabulary List
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How many times have you read marketing materials for software that did not contain any real information? Here is a list of meaningless buzzwords and ways to avo... |
Contract Product Management
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What are your thoughts on the prospects for contracting out product management? I have engaged with companies that I have worked with in the past to provide pro... |
Creating A Great Trade Show Playbook
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Advice on what to include when you create a Playbook for your trade show team in order to maximize your company’s return on a trade show. By Jacques Murphy |
Creating Product Management at a Startup
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the pitfalls involved in creating a Product Management function at a company, along with guidance that will help you be successful in such a vital component. By... |
Creating the Right Product Roadmap
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In most companies, Product Management is responsible for building, maintaining, and presenting the product roadmap inside and outside of the company. However, o... |
Customer Loyalty: Mind & Body, Heart & Soul
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A whole lot has also been written about how to build customer loyalty. These stories cover companies that advocate vastly different ways of creating loyal custo... |
Customers: Love Them As You Would Yourself
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How the Product Management function can help build an enduring connection with your customer base.
By Jacques Murphy |
Degrees of Ability: Hiring Into Product Management
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What do you look for when you want to hire an ace product manager to champion your product and move forward relative to the competition? By Jacques Murphy. |
Desktop vs. Enterprise Applications: The impact on Product Management
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There are many differences between managing a desktop tool or application and managing an enterprise-ready software package. By Daniel Shefer |
Distinctive Competence or nothing
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Developers, executives, managers, sales people and others are all in high demand in our industry. Our time is precious. (And money is not.) By Steve Johnson |
Does Agile Have to Be Acrimonious?
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Avoiding Engineering vs. Product Management disagreements in an Agile world. By Stacey Weber. |
Doing Market Analysis - Easy Right?
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For anyone involved in product strategy, one of the key milestones is market research. At its best, it uncovers that “diamond” in business and market resear... |
Don’t Let the Sun Go Down
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Techniques for sunsetting or retiring products and features.
Sunsetting is the process of pulling a product or feature from the market when the cost of devel... |
Downsized? Fired? Here are the new rules of finding a job
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Sending out hundreds of resumes is not the answer. Learn the new rules of job seeking. By David Meerman Scott |
Due Diligence for New Product Ideas
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Any company can use due diligence principles to evaluate new product ideas. This article presents a hypothetical example of how to use due diligence for new pro... |
Effective Product Managers Know Their Market
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Webinar with Barbara Nelson |
Enabling Cross-Functional Teams: A Leadership Role for Product Managers
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A cross-functional team helps communicate more broadly, gain alignment more easily, and builds better products. And as an added benefit, the team helps product ... |
End of Life: Retiring a Product
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Outdated software can turn into a monster. How do you discontinue a product that is no longer profitable? And how do you know that it's time? By Steve Johnson. |
Everyone needs to know what we do here
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Technology marketing and product management requires domain expertise. People who tell you otherwise probably aren't very effective in working with technical pr... |
Expand Your Comfort Zone A Product Management Quiz to Point You in the Right Direction
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This quiz can help you assess your effectiveness in working with Sales, Engineering, and executives. It’s a bit like the Myers-Briggs test, but just for produ... |
Exploiting the Full Potential of After-Sales Market
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Technology product managers often think only in terms of tangible product, missing the incredible opportunity to double or triple revenue with services. By Dr. ... |
Faster! Gaining Product Momentum
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One of the top tasks of a product manager is to make the product gain momentum. Read on for tips about how to build momentum to catch up with competitors and ev... |
Finding Potentials
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I've been spending much more time with customers of late and have been gathering lots of valuable information. I'm now interested in expanding my market focus t... |
Five Slices of Segmentation
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Segmentation has always been a key part of marketing. Sorting customers into appropriate segments allows business and marketing types to filter ideas, glean int... |
Five Ways to Torpedo Your Product Management Career
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With technology-based solutions it really does “take a village” to raise a successful product. Failing to recognize that can lead to disaster. Learn the fiv... |
For Product Success Some Factors Matter More
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I like product management. I’ve done it, directly or indirectly, for over 20 years, in startups, small companies and large. It’s demanding and fascinating w... |
Fresh Or From The Can? Why The Better Product Still Struggles In The Marketplace
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Learn how to incorporate the fundamental tenet of human nature into your product planning and marketing to increase adoption and sales. By Kevin Mireles. |
Get Results? or Get Approved?
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Marketing is about listening to our customers; we cannot assume that we represent them, that our personal experience is the same as theirs. By Steve Johnson |
Getting Management to Buy-In on Positioning
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Are your product people muttering that management doesn't listen to them? Adapt a positioning process that includes executive management approval of your messag... |
Getting People to Answer Win/Loss Questions
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In my win/loss calls, a lot of people just say "I don't know" to an open ended question... how do you get people to really answer the question that will benefit... |
great tips for doing great demos
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I know Demo is a great PR opportunity, but if you don't do a demo, only you'll know you have mediocrity. If you do the demo, the whole world will. By Guy Kawas... |
Guerrilla Training: Learning the Product
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How do you get to the point where you know the product inside and out, especially when you are assigned a new product or change companies? By Jacques Murphy |
High Impact Product Management: Creating and Measuring Product Management Success
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A discussion about how to measure the impact of product management, the need to be proactive, and key elements and considerations for successful product managem... |
Holding A Successful Customer Conference
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Ideas about holding a successful customer conference that enhances the reputation and success of your product.
By Jacques Murphy |
Holding Development to Dates
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How can product management most effectively hold development groups to dates that are promised? |
How Can Product Managers Help Marketing?
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See how you as Product Manager can contribute to Marketing in order to make your product's marketing stand out in the busy, crowded, and uncertain software mark... |
How has your job changed?
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How Many Data Points Do You Really Need?
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Because statistics teach us about minimum confidence levels, confidence intervals, and margins of error, people often struggle with the idea they can start leve... |
How Many Products per Product Manager?
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Are there any guidelines on how many products a product manager should be responsible for? |
How Product Managers Help Development?
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Product Managers are in the unique position of having dual citizenship, with passports for both Marketing land and Development land. By Jacques Murphy |
How to Conduct a Successful Webinar: A Presenter's View
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A webinar is the perfect venue for most formal presentations. Yet, something's missing. For all its high-tech convenience, a webinar lacks a human touch. By Har... |
How to Fit Your Product Strategy to Small & Medium-Sized Businesses
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Opportunities abound for the small and medium-sized businesses (SMBs) market to adopt technologies that will advance their operations and expand their sales cap... |
How to interview your Customers
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Your personal success depends on talking to your customers. Here are ten points to help you do just that.
By Kristin Zhivago. |
How to Make Less of a Mess in Software Product Management
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Understanding the role of product management in your business can be very confusing. It can also make or break your company. By Bruce Hadley. |
How to Make Selling Complex Solutions Simple
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Explore why product training fails and what can be done to succeed in this area. By Andy McGinn. |
How to Turn Sales Engineers into Your Biggest Fans
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Here are some tips not only for a successful. working relationship, but also the fundamental activities that will turn SEs into the PM's biggest fans. By Darrin... |
I Am Customer, Hear Me Roar
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A Product Manager's Irreverent Look At How Technology Companies Listen To Their Customers--or Fail To. By Les Jickling.
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I Know Nothing about Product Naming (but that Doesn’t Stop Me from Doing It!)
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As a marketer for a new product, naming is something you may have to do even though you know nothing about it. There isn't a magic formula for creating a good p... |
Idea Generation for Product Managers
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Are you creative? Learn some techniques for generating your next big ideas. By Robert Siegel |
If You Could Say One Thing to Your Company President...
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If you could say one thing to your company president without fear of reprisal, what would you say? We received nearly 650 responses to this annual survey questi... |
Inability to Get a Product Launch Date in Scrum Environment
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In our SCRUM environment, It is impossible to have an official Product Launch date that the project team can drive towards and deliver. Does SCRUM prevent us fr... |
Industry Immersion
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An important part of being a product manager lies in understanding the industry where your product competes. Contrary to popular opinion, you don’t actually r... |
Integrating Users into Product Development
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This two-part series explores the impact and process of
incorporating users into the product design/development
process. In the first article of this series, ... |
Investing in Product Management, Early
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When a startup company is founded, all involved are full of optimism and look forward to hard work and future success. That’s how it is. I’ve seen it first ... |
Investment in Customer Advisory Programs Helps Build Business
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Read how three customer-focused companies have been listening and collaborating with their customers to keep up with evolving needs and staying one step ahead o... |
Is Product Management Agile?
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There’s a lot of talk about Agile Product Management these days, and for obvious reasons. The thinking is that because of Agile software development, Product ... |
Is Your Product A Missionary Or A Savior?
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Is your product a Missionary or a Savior, and what does that mean for your business model? Is one easier than the other? How does this change the role of the Pr... |
Is Your Strategy Working?
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Do all departments and business units have the same strategic goals? Are personal goals of your employees aligned with the company goals and mission? How do you... |
I’m Agile? I’m Agile. I’m Agile! Becoming an Agile Product Manager
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After 18 months of practicing Agile product management, I am finally feeling more like a yogi rather than a victim of medieval torture. Here are five things I l... |
Keeping Close to Customers
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How we listen to the market to become experts in what they need. By Barbara Nelson.
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Knowledge Transfer: Starting It Out Right
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Knowledge transfer is the one important thing that companies forget to build into their plan time and time again. Read on for tips about putting together an eff... |
Lead on Purpose: How Product Managers Lead Teams to Success
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How do the principles apply to product management? The role a product manager often plays in an organization resembles (at a macro level) the role a person’s ... |
Leading Teams to do Great Things: How to Succeed When You Have All the Responsibility and No Authority!
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Webinar with Anne Pauker Kreitzberg |
Listening to the Market in Lean Times
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By Marina Gil-Santamaria |
Make Your Product Succeed: What Will It Take?
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As a Product Manager, your scope of responsibilities calls upon you to get involved across the board in all aspects of the product. By Jacques Murphy |
Managers as experts
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Today, people who manage people are now called Directors and people who manage ‘things’ are called Managers. In effect, the term manager can now be equated ... |
Managing Complex Competitive Environments
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Foremost in the minds of product managers is determining the best way in which to position their products against competitors. The decisions made have huge impl... |
Market Facts, Judgment, Fallibility and Ownership (or how I learned to stop worrying and love market uncertainty)
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Every few weeks, I find myself itching to play the product management “heavy.” This is the moment when I want to yell ”....because I’m the product manag... |
Market-Driven Goal Setting: Using Market-Driven Techniques to Align Your Own Quarterly and Annual Goals with the Market
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Webinar with Stacey Weber |
Marrying Up: Partnering with Big Companies
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Learn the basics on what a small company needs to know in order to make its alliance or partnership with a big company work out for the best. By Jacques Murphy |
Maximize Your Word-of-Mouth Marketing: Turning users into fans
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It isn’t just about winning customers anymore. You have to build fans.
By Scott Sehlhorst |
Maybe Your Opinion IS Relevant
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A famous Pragmatic Marketing quote is reconsidered.
By Jim Foxworthy |
Measurement-Driven Product Management
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If you are a vice president, director or team leader for a product management function, one of the biggest challenges you face today is how to demonstrate the t... |
Measuring Success of a Software Product
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How do companies measure the success of a software product
after it has been installed on the customer's site? I usually use
customer surveys and questionna... |
Metric for New Headcount
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I am trying to identify a metric as to the typical revenue or # products that is used to justify a new headcount. I have heard $40M to $50M per product manager.... |
Migrating From a Product Manager to an Entrepreneur
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There are key factors you should consider as you dream of building the next Yahoo! or eBay on your own. If you decide to take the plunge, here's a top-ten check... |
Missed Delivery Dates - The Trust Factor
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First, take some comfort in knowing that you are not alone – this happens to many product managers. Second, understand there are ways to avoid it. By Stacey ... |
Monitoring Metrics Puts You in the Drivers Seat
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Learn to focus on key performance indicators to find what is on track and what needs to be changed before it is too late. By Barbara Nelson. |
More Performance Anxiety: More About Performance
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Improving product performance so that your software remains competitive. By Jacques Murphy |
Multiple Products, Multiple Product Managers
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When a company expands to multiple products and product families, firms must integrate a broad set of skills among multiple product management professionals. Re... |
Navigating Pathways to the Future: Product Roadmaps Lead Their Readers in Multiple Directions
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At a recent Product Strategy Network roundtable, a group of product strategists shared their benefits as well as frustrations with the technique of roadmapping.... |
New Features: Moving Ahead On All Fronts
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Tips on how to keep making progress on several new features with each software release. By Jacques Murphy |
No Job Too Big: Cutting Your Job Down To Size
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How can anybody possibly cover all the ground that needs to be covered? - from PRODUCT MANAGEMENT CHALLENGES
A Newsletter of Tips For Companies that Develop ... |
No One to Blame: The Perfect Crime
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Satisfy customer needs with a mindset of being customer-driven. By Eran Livneh.
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OEM'ing Software for Product Managers
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The "ins and outs" of identifying OEM'ing opportunities, successfully negotiating OEM agreements and bringing the deals to fruition. By Daniel Shefer |
Old Demo War Stories
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For the many Product Managers and others out there who have given software demos, you know just how badly things can go wrong. By Jacques Murphy |
On Reqs and Specs: The Roles and Behaviors for Effective Product Definition
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Do you write Requirements or Specifications? Or do you combine them into ReqSpecs? Each has a place but combining them just causes confusion. By Steve Johnson a... |
One Voice of Priority
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Speaking with one voice to the product team is critical for an agile product manager. |
Online Customer Forums
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This article describes the advantages of an online customer forum and offers tips on how to set up and manage one. By Daniel Shefer |
Overcoming Resistance to Prospect/Customer Visits
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When approaching a prospect or customer for a "visit the market" activity, what's a good way to respond to their question, "How does this benefit my company?" I... |
Patents and the Product Manager
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While engineers are an important source of innovation and legal departments must be involved in the patent process, product managers are uniquely situated both ... |
Performance Anxiety: Improving Product Performance
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A user's impression of how fast your product moves from screen to screen, how quickly it calls up lists of records, how seamlessly it performs tasks when you cl... |
Practical Rules for Product Management: Some rules just aren’t meant to be broken (Part 2)
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Part 2 of interpretations and personal experiences of Pragmatic Marketing’s 20 rules for product management success. By Maureen Rogers |
Practical Rules for Product Management: Some rules just aren’t meant to be broken (Part 3)
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Part 3 of interpretations and personal experiences of Pragmatic Marketing’s 20 rules for product management success. By Maureen Rogers |
Practical Rules for Product Management: Some rules just aren’t meant to be broken (Part 4)
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Part 4 of interpretations and personal experiences of Pragmatic Marketing’s 20 rules for product management success. By Maureen Rogers |
Practical Rules for Product Management: Some rules just aren’t meant to be broken (Part I)
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Part I of interpretations and personal experiences of Pragmatic Marketing’s 20 rules for product management success. By Maureen Rogers |
Pretty Please: A Product Manager's Wish List
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Requirements from the Product Manager are the fuel that powers the product development engine at your organization. - from PRODUCT MANAGEMENT CHALLENGES
A Ne... |
Price Tiers
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I'm trying to develop a new product, which is offered in several tiers. Each tier will have different usage limits. I'm trying to ensure that the limits by tier... |
Pride, Denial, and Product Positioning
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For Product Managers who are have not been through the product positioning exercise a few times, the greatest difficulty about it may not be the effort itself b... |
Product and Pricing Strategies
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Pricing has far reaching effects beyond the cost of the product. By Daniel Shefer |
Product Management and Agile
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Building a product is like driving a train: it takes a long time to start and a longer time to stop. And once the train leaves the station, it's very hard to ch... |
Product Management and Product Marketing Activity
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Where do product managers and product marketers spend their time? By Steve Johnson and Adele Revella |
Product Management and RFPs
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Make RFPs less painful and streamline the process so that fewer resources are needed. By Jacques Murphy. |
Product Management and Services
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Professional services is the next challenge for product management. In many companies, definition of services is an ad hoc affair, nothing more than a rough gue... |
Product Management as a Counterbalance
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The ideal company grows in such a way that it contains a balance of all the various strengths it needs: marketing, sales, technical knowledge, customer service,... |
Product Management Associations
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A conversation with five industry gurus about product management organizations. |
Product Management Axioms
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Here is a small set of axioms to guide you in your job, bring focus to tasks at hand, and convey fundamental ideas and principles in discussions. By Saeed Khan.... |
Product management bonus programs
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The typical product manager gets a cash bonus each year, yet most do not find their bonus particularly motivating. By Steve Johnson |
Product Management Budget
|
Where do Product Management costs fall in the corporate budget? I've always seen them as part of the Product Delivery budget (Engineering, etc.), but am being a... |
Product Management Calendar
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I am being asked to setup a "Product Management calendar" in which I specify "monthly and annual duties of a product manager". This is to include monthly develo... |
Product Management Job Titles
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Titles really are a mess in our business. What one company calls a product manager, another calls a product marketing manager. By Steve Johnson |
Product Management Tips & Essential Product Manager Tools, Where to Begin in Product Management
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So you're in a new role as product manager. Where do you begin? By Brandon Whichard |
Product Management to CEO
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What is the typical career path for someone starting out as product manager? Associate PM, PM, Sr. PM, Dir of PM, VP of PM, President, CEO? What other pathways... |
Product Management Triad
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Some product managers have a natural affinity for working with Development, others for Sales and Marketing Communications, and others prefer to work on business... |
Product Management When Your Team is Global
|
It used to be that managing a software product was simple: customers were close, development took place right down the hall, you could easily eavesdrop on suppo... |
Product Management: For Adults Only
|
It takes a certain maturity to professionalize technology product commercialization. Learn from a company's abrupt growing-up experiences including sharp about-... |
Product Manager vs Business Analyst
|
How would you define the functional difference between a
Product Manager and a Business Analyst (where the PM sits in the
business and the BA sits in the De... |
Product Manager Wanted: HR's Mission Impossible?
|
Human Resource professionals know that a well-oiled product management organization improves the chances of success for new products while increasing the long-t... |
Product Managers and Marketers: Who Does What?
|
Recently a reader asked for a definition of the product manager's role in an organization, and explain how the role relates to marketing. Here is the answer. By... |
Product Managers are Really Super Heroes in Disguise!
|
There are two really hard jobs inside a company. One is being a CEO, and the other is being a product manager. By Nilofer Merchant. |
Product Pricing and The Socratic Method
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Product pricing, how to structure and set the price of the software product. By Jacques Murphy |
Product Road Map: The Real and The Ideal
|
The Product Road Map deals with information at different levels of detail. And what looks realistic from 30,000 feet may seem a little idealistic once you get d... |
Product Roadmap to the Promised Land
|
Do you have a Product Roadmap? One can be critical to supplying the inspiring vision that everyone uses to march in the same direction. And this is all the more... |
Product Roadmaps
|
Just like planning a trip, a roadmap communicates in broad strokes what you plan to do. Explore ways to the most direct route. By Steve Johnson. |
Product Strategy Doesn't Just Happen
|
Discover the need for developing a process to drive the development of your product strategy in order to achieve sustained growth. Explore both the key aspects ... |
Product vs. Solution
|
How would you define the difference between a "product" and a "solution"? |
ProductCamp Best Practices
|
The ProductCamp phenomenon is taking the world by storm. ProductCamps have sprouted up in Silicon Valley, Austin, Toronto, Amsterdam, Sydney and more. If you ha... |
Providing a Product Roadmap to Customers
|
When we provide quarterly projections of functionality to customers, it sets their expectations. Internally, there is no way to get a committed delivery date un... |
Questions to Ask in Win/Loss Analysis
|
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Re-Inventing Product Management with LOVE
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To deal with the changes in how customers interact with companies, a new model for customer relationships is needed. The Lifetime Opportunity Value Equation (LO... |
Re-Write of our Core Product
|
We are trying to tackle a re-write of our core product. The re-write is huge and will be the foundation for the next 5-10 years of our growth and development. T... |
Reconciling Maintenance And New Releases
|
What you need to consider as you continually strike a balance between development on maintenance releases and on new feature releases. By Jacques Murphy |
Research for B2C Product
|
I am currently a Product Manager in a start-up company. My
experience before this has been in B2B software. I am now
faced with a B2C product, brand new from... |
Retiring a Product
|
Are there any methodologies or common frameworks used to manage an exit strategy for a product that will no longer
be offered? How do I build a business case a... |
Role of Product Management
|
An effective product manager is not just support, they are the critical link to the customer. By Steve Johnson. |
Running Customer Advisory Boards
|
A Customer Advisory Board (CAB) is a representative group of customers that meets periodically to offer advice on the product and company direction. This articl... |
SaaS Product Management
|
You’re a product manager. You have segued from managing on-premise software to on-demand. Everything has changed.
Or has it? By Barbara Nelson |
Sales Training: Revving Up The Troops
|
One of the duties that frequently falls to Product Managers is to train the sales force, getting it prepared to sell the product. By Jacques Murphy |
Sample Product Manager Job Description
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Hiring managers should be clear about the job responsibilities before hiring a product manager. This job description details the skills to look for in technolog... |
Segmenting Customers: How to do it efficiently to improve enterprise products
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Segmentation is used to get an up close view of the market. Based on categorizing customers with specific characteristics, segmentation can offer deep insight a... |
Setting the Product Direction
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In a world where there is never enough time to implement all the ideas that come along for great new features, you need to choose the right ones to put your dev... |
Seven Things You Can Do to Improve Your Credibility on the Web
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When it comes to believing what one reads online, credibility matters. Read the top tactics and persuasion strategies you can employ to improve your own website... |
Seven Ways to Acquire and Retain Customer References
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Satisfied customers willing to serve as references for your new prospects often make the difference between winning and losing the sale. Getting and keeping tho... |
Software Product Management: If You Can't Define It, You're Doing a Bad Job at It
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Learn about the importance of product managers and how software companies are screwing up by not capitalizing on their value and talents. By Bob Weinstein. |
Staffing: Role of Product/Business Analyst
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1) How is a typical product management organization set up? I have product managers and I need to put together a job description for a junior product managemen... |
Start with the ending
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You're all fired up to be market-driven. What do you do first? For an existing project or product, start with the ending. By Steve Johnson |
Start With the Ending: When the Role of Product Management Changes from Tactical to Strategic
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Webinar with John Milburn |
Startup Success? You Decide
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Joining a startup is filled with excitement and commitment. You anticipate great results, want the company to succeed, want to work hard and do all you can to h... |
Stop Perfuming the Pig: Why “real” marketing is done before the product is created
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No amount of perfume can overcome the stench of a technology product that people don’t need. By Steve Johnson |
Strike Gold: Exploit Your Company’s Hidden Benefits Using 3 Simple Questions.
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It’s the ultimate Product Marketing Nirvana. Imagine you stumble upon a feature or benefit that you already have, and it catapults you into new markets. Its r... |
Stunningly Awful Demo Evolution - Have You Ever Seen Demos Get Shorter?
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When a demo is first created for a new product, it is often short and well-focused. But with each successive release, demos get longer. After several years, mul... |
Stunningly Awful Software Evaluations - A Strategy of Hope?
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If your organization’s evaluations are not as successful as you wish, consider using this list as an assessment tool. By Peter E. Cohan |
Surveying Pilot Test Customers
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I am just baffled by a response I received from a co-worker regarding surveying the customers on a product. "In my opinion, way too many questions are being ask... |
Surviving Product Management
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For all the goodness of product management, there are the challenges too. This article offers some lessons learned through a career that includes product manage... |
Taking a Measure of Product Management Performance
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If you’ve worked in product management, you know it’s not always obvious to others if you’re doing a good job. Often it may not even be obvious to you. A ... |
Technical Sales vs Marketing
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Identify the differentiators between marketing and technical sales to sweeten the message to your customers. By Rick Tatham. |
Technology Assessment for a Better Strategy
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“Strategy” is such an overused term in our industry. “Where’s your STRATEGY?” or “It’s our STRATEGIC direction!” or “How do these tactics fit ... |
Technology Assessment: Foundation for Product Strategy
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Webinar with John Milburn |
Ten Things Product Managers Should Know About Sales
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Product managers routinely support the sales process but many times lack enough knowledge to do this. By Daniel Shefer. |
The Art of Panels
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More than 20,000 people attended "Startup 2006" panel discussion! Learn what to do when you are moderating or participating in a panel (of any size). By Guy Kaw... |
The best creativity technique known to mankind
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I want to share with you the absolute best, can’t-miss technique for truly breakthrough thinking I have ever used. That sounds like a cheesy affiliate ad or ... |
The Business Case for User Oriented Product Development
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In developing any given technology product, great care is taken to make sure the technology works correctly. Software is constantly debugged, hardware is system... |
The Economics of Software as a Service (SaaS) vs. Software as a Product
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There are numerous ways of selling software these days. Software as a Service (SaaS) has been in the consumer market for a while, and is now making significant ... |
The Exceptional Product Manager: What is the Right Stuff?
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What separates an exceptional product manager from a merely competent product manager. By Mark J. Tiedman. |
The Four Phases of Implementation
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The Four Phases of Implementation is a helpful concept that you can take with you from customer to customer, project to project, and job to job to help you rema... |
The Freemium Business Model and Viral Product Management
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Ever scratch your head and wonder why you can use your favorite application for free? How can a business actually make money (and stay in business) when they... |
The Fundamentals of Revenue Forecasting
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It is nearly impossible to predict annual revenues precisely, particularly for new products or businesses, but it is critically important for companies to creat... |
The Mythical Product Owner
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Product Managers must quickly adapt to the Agile methodology, or face becoming sidelined. It is critical to understand the relationship between traditional and ... |
The Real Ideal: Strategy to Tactics and Back
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The invaluable contribution Product Managers can make to helping the company apply its strategies tactically, and draw from tactics to make solid strategies. By... |
The Role of Sales Engineer in Technical Sales
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Sales engineers play a critical role in technology companies. Review the functions of the sales engineer's job and the problems they face in high-tech firms. By... |
The Sport of Support
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Of the many activities at a software company, customer support or customer care is one of the toughest to provide.
By Jacques Murphy |
The State of the You
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Even if your company doesn't ask you to do it, send your manager an annual status report on your projects: a "State of the You" status report. By Steve Johnson |
The Strategic Product Manager and the CFO
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Give your CFO an opportunity to contribute, participate in the day-to-day workings of your product as a business, and you may just get a business partner who ca... |
Three Tips at the Tip of the Iceberg: How to ensure the success of your IT projects
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Do you work in an IT environment that operates in firefighting mode? Is your department considered overhead for the organization? Are you confident that your IT... |
Time for product management
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Are you pulled from one issue to another? Do you feel pressured into helping development, marketing communications, and the sales channel? Would you like some t... |
Time Management for Product Managers
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Tips & Tools: How To Run Customer Focus Groups Successfully
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Despite claims and ad campaigns to the contrary, many companies are doing a poor job of establishing productive dialogues with their customers. A simple but eff... |
Tips For Delivering Consistent Services
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Software plus services plus customer effort equals success. It's critical to take steps to make each service you deliver predictable, complete, and consistent a... |
To Startup or Not to Startup?
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WANTED: Product manager to work in exciting, fast-paced startup! Must be willing to accept longer hours for less pay. Ability to wrangle founder’s gigantic eg... |
Top 10 Tips for Briefing Industry Analysts
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Briefing technology industry analysts is a learned art rather than a formulaic science. Each analyst and analyst group is different, as is each technology compa... |
Top 10 Tools to Measure User Experience
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The one fundamental truth vital to web product development success is to know the mind of the user. By Giovanni Calabro |
Training Services
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The Pragmatic Marketing Framework is the standard for organizing and measuring product management and product marketing teams at 5,000 companies in 21 countries... |
Transitioning from Services into Product Management
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Many product managers transfer into product management from the consulting, customer, or professional services unit within the same company. Over the years, I h... |
Two to Tango: The Art of Crafting, Building and Maintaining Business Partnerships
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More and more, companies are placing an emphasis of pursuing growth strategies that involve strategic partnerships. Read on to see how strategic alliances allow... |
Updating the Pragmatic Marketing Framework™
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Updating the Pragmatic Marketing Framework by Jim Foxworthy and Steve Johnson |
Use Value Propositions to Validate Your Product
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Often times, people write value propositions for their products as part of the marketing exercise in the later part of release cycle. On the surface, it sounds ... |
Using Force Field Analysis to Listen to Customers
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Force field analysis is a technique that elevates a painful exercise into powerful feedback. Learn to use this simple tool to quickly brainstorm and prioritize ... |
Using Research in Defining New Products
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Every company can benefit from understanding the new product development processes that are used by brand leaders that manage to thrive during tough and uncerta... |
Using the Pragmatic Marketing Framework for Job Interviews
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Here’s a great tip: when you’re part of a product management job interview, take along your Pragmatic Marketing Framework. Whether you are a hiring manager ... |
Using Twitter for Product Management
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Using Twitter is not all about what you had for lunch or who you are meeting with tonight. It can be used to research markets, competitors and your customers. B... |
Utilizing Co-Design to Create Market-Driven Products
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Designers are not typically users of a product, yet they often engineer a product with little or no end user involvement—and without understanding in advance ... |
Validating a Market Problem
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Our team is struggling with a question internally: How many
potential end points (prospects/customers) does a enterprise- level, B2B, market-driven product m... |
Visionary Product Manager
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What are some of the traits and characteristics of a visionary product manager. |
What are Patents?
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According to the patent office, an invention is “any new and useful process, machine, manufacture, or composition of matter, or any new and useful improvement... |
What Do I Do With All These Facts?
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All the market evidence in the world won’t help if you can’t tease out market problems, and prioritize them appropriately. By Stacey Weber |
What is a Product Manager For?
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When I tell people at parties that I'm a Product Manager at a software company, the response is usually: "Oh, that's nice ... what exactly is a Product Manager?... |
What Media Monitoring Can Teach Us About Product Launches
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This is a case study of a media monitoring project that followed the launch of the Verizon Wireless iPhone. It was not commissioned or endorsed by Verizon Wirel... |
What To Do When Your Boss Just Doesn’t Get It!
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How can you improve your chances of convincing a boss who resists new ideas and new ways of doing things? By Anne Pauker Kreitzberg |
When Creative Is the Wrong Tool! The Ideative Process: A Better Tool for Our Constrained World
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When I ask a person if he or she is “creative,” the common response from product and marketing managers, engineers, financial managers, and just about every... |
When Should You Name a Product?
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Can you tell me at what point in the process should an organization name a product and what is your recommended process to accomplish this successfully? |
When to do Win/Loss Interview
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How long should you wait till after the deal is done to conduct a win/loss interview?
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Where do I begin? A Product Triage
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There's so much to do! In every situation, there are more things to do than can be done, so a new product manager has to determine the best use of time. By Stev... |
Where Does Product Management Belong in the Organization?
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Product Management’s placement in an organization is an indicator of the CEO's understanding of its potential. By Steve Johnson. |
Where Does Product Management Belong in the Organization?
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The strategic role of product management is to be “messenger of the market,” delivering market and product information to the departments that need facts to... |
Where should product management be in the company?
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It seems that many corporations try to solve internal process problems by moving people around. But where should they put product management? Is there one perfe... |
Where Should Product Management Report?
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Companies are all over the map when it comes to which part of the organization is in charge of Product Management.
By Jacques Murphy |
Who Needs Product Management?
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Product management is a well-understood role in virtually every industry except technology. In the last ten years, the product management role has expanded its ... |
Who Should Conduct Win/Loss?
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Should Sales follow up or is that something the Product Manager should do? |