Cooper May Newsletter
From Cooper.com: "As businesspeople continue to use industrial age practices to manage product development in the information age, they continue to set up programmers for failure by not giving programmers sufficient time, clear enough direction, and adequate designs. In this excerpt from the new foreword in the 2nd edition of The Inmates are Running the Asylum: Why High-Tech Products Drive Us Crazy and How to Restore the Sanity, Alan Cooper describes how well-meaning decision-makers are being foiled by their outdated tools." Read...
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