Instant Messaging at Work
David S. Marshak, Sr. VP and Sr. Consultant, Patricia Seybold Group recently wrote an article called Instant Messaging at Work: Key Policies and Practices for Leveraging IM in Business. David recommends that companies establish policies in several areas: Expectations of privacy and responsiveness; Logging in; Availability; and Courtesy and Respect. Read more at.
Looking for the latest in product and data science? Get our articles, webinars and podcasts.