The key to making happy users: Make the right thing easy
'Make the right thing easy and the wrong thing hard.' If designers followed that one clear principle, there'd be a lot more happy users. I'd get a lot more work done instead of struggling with a counterintuitive interface. Writing software would be easier because APIs would simply make sense, with less chance of blowing up at runtime. I could use my car stereo. Read more infrom Creating Passionate Users.
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